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RETURNS & EXCHANGES
HOW TO RETURN OR EXCHANGE
We want you to be completely satisfied with your purchase. If you're not happy with your backpack, we offer hassle-free returns and exchanges within 30 days of purchase. To be eligible for a return or exchange, your backpack must be unused and in the same condition that you received it. You must also have the original packaging.
RETURN & EXCHANGE POLICY
To initiate a return or exchange, please contact our customer service team with your order number and reason for the return or exchange. We will provide you with a return shipping label and instructions on how to return your backpack. Once we receive your backpack and verify its condition, we will process your refund or exchange.
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